Device ManagementManagement tools to ensure you get the best use out of your devicesValley 365R provides you the ability to monitor & control devices remotely. In order for devices to get connected to your account, a dealer or a support team member will need to complete the device setup. They will need the serial number of the device that was purchased and installed in your field. You will find the serial number on the barcode label on the outside of the physical device. Once the device has been connected to your account, it will be accessible from Valley 365 for you to begin using. Before you start to monitor & control, it's important to first know a few device management tips that will ensure proper use.
Device ConfigurationEach device requires configuration to ensure that it works properly. Your dealer or a support team member can help you make the right configuration selections based on your expected outcome.
Many of the settings in Device Configuration will affect device displays as well as data and reporting that is generated for the device.
Status ConfigurationEach device has a variety of valuable status details that can be monitored from the app. There are likely some status details that are more important to you than others. In Valley 365, you can customize four status details to show in the grey section of each device card. Each device can have its own unique statuses or you can set them to all be the same - your choice!
Once set, these same statuses will reflect anywhere the device is represented in the platform - both web and mobile. You can change them at any time to monitor different status details based on your need. If you would like to set all your devices to have one or more of the status details the same, then from the Valley 365 web platform you can access Status Configuration
Device AccessYou can access each device on your account because access has been granted to you. For the devices on your account that you own, you will have full responsibility and access to do with it what you need. Other devices on your account are ones that are shared to you from other account device owners. You will have access to these shared devices as defined by the device owner. The access for shared devices can range from limited to full level of control.
If the device is currently shared with anyone already, the list will display the current user accounts and their level of access. You can change or remove their access at any time.
With any questions or for assistance, please contact our support team at 1-888-223-0595. For additional guidance on these device management topics, check out the following video on the Valley Irrigation YouTube channel.
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