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      Managing Your Account

      Set up your account for success in Valley 365

      Once you have an account to access Valley 365, there are few housekeeping tips to maintain your account.

      If you don't yet have an account, check out Getting Started in Valley 365.

      Account Overview

      An account is structured by a username and password that is used to login to Valley 365. A single account can be used to access both the web and mobile platforms.

      All accounts are intended to be single-user, meaning that one person owns, manages, and accesses the account alone. It is not recommended for multiple users to share an account to maintain account integrity. If there are multiple individuals requiring access to the same devices, it is recommend that each person have their own account with a username and password of their own.

      Device access within Valley 365 can be shared among multiple accounts. Check out Device Management for more details.

      All account details can be found in the account menu. You will find a dropdown of selections to manage:

      Account (profile)

      Settings

      Billing

       

      Account Profile

      The information in your account profile is used to identify your account. 

      1. From the account menu, select “Account”.
      2. Edit any of the details in the Profile, Contact or Address sections and select “Save”.

       

       

      It’s important to keep account details updated to ensure you receive any communications about your account or service. 

      You can also update your password from here. For more details about managing the password for your account, check out Password Management.

      Account Settings

      Set up preferences for your account to customize it to your needs.

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      1. From the account menu, select “Settings”.
      2. Select the options you would like to set for your account and “Save”.

       

      • Choose a Landing Page that will display by default each time you login.

      • Select between AgSense or Valley for Device Theme to use your preferred status color palate across all the devices in your account.

      • Time Zone, Daylight Savings, and Unit System selections affect how information is represented throughout the platform for your account.

      • Farm, Group and Category are optional filter options that can apply by default whenever you navigate to Grid or Map View.

      Account Billing


      Access your account balance and any billing details for your account by selecting "Billing" from the account dropdown menu. From there you can view your balance, make a payment and enroll in autopay. Account address and email values mentioned above will affect invoice delivery and billing communications. Check out Billing for help on these items.

       

      With any questions or for assistance, please contact our support team at 1-888-223-0595.

      For additional guidance on these account management topics, check out the following video on the Valley Irrigation YouTube channel.