Now Available: AgSense Assurance

New extended warranty program to protect your AgSense technology investment 

We understand that uptime, reliability, and long-term performance are critical to farming operations – especially when it comes to technology. 

We are excited to announce the availability of a new extended warranty program called AgSense Assurance to domestic* AgSense customers. This program is designed to give you greater confidence in your AgSense telemetry product investments.

AgSense Assurance is available on any ICON Link, CommanderVP, Field Commander, Crop Link, Pump Command, Aqua Trac, or Weather Station older than 2 years since first install.

As an optional add-on to any device annual monitor & control subscription, AgSense Assurance covers hardware defects, parts replacement, and technology updates beyond the initial 2-year manufacture warranty. We guarantee AgSense genuine parts to ensure premium operability of your devices.

This provides repair or replacement on any parts or components for the applicable devices including batteries, modems, antennas, circuit boards, firmware updates, and device enclosures. It also includes any sensors or pressure transducers attached to the device.

Plus – if the entire device fails, or the sum of the parts to repair is greater than the value of the complete device, then this program covers a total replacement to the then-current version of that device.

Contact your dealer to enroll devices today! 

Frequently Asked Questions 

Q: How do I know the age of my device and if it’s eligible for AgSense Assurance? 

A: Please contact your local dealer to determine the age of any device that you may be interested in enrolling. They will be able to look this up and assist you with enrollment. 

Q: How is AgSense Assurance financially beneficial to me? 

A: For less than the cost of one repair (parts and service), you are net ahead on the annual service fee for the program. Even if you don’t have an issue, it covers inspections and any maintenance the dealer may perform on the device throughout the season. 

Q: What is the coverage period for AgSense Assurance? 

A: Coverage for a device begins upon enrollment and is on an annual calendar year cycle. The coverage will automatically renew and bill each year until you no longer own the device or cancel service. 

Q: What is the cost for AgSense Assurance? 

A: Please contact your local dealer for any cost on this program as pricing may change with any currently available programs or other conditions that apply. 

Q: How do I pay for AgSense Assurance? 

A: The subscription for AgSense Assurance will be added to the invoice you receive from AgSense with your monitor & control services. You can conveniently pay online through AgSense 365. 

Q: Is there anything excluded from coverage? 

A: Damage or impact from acts of nature are excluded from AgSense Assurance coverage as these are typically covered by insurance. 

Q: Is AgSense Assurance available for ICON+? 

A: Once ICON+ devices reach at least 2 years old, then the AgSense Assurance program will include this device type. More information to be provide when that time approaches. 

Q: What is the claims process when I have a device issue that is covered under AgSense Assurance? 

A: Just like during the initial 2-year manufacturer warranty term, you would first contact your local dealer to notify them of the issue. They will assess the problem and identify any parts needed to resolve. The dealer will submit a claim with AgSense to acquire the parts and then provide the parts and repairs to you at no additional cost. 

*Currently available to customers in United States outside of Florida, Hawaii, Oregon, and Virginia. 

With any other requests, feedback or questions, please contact support online or via phone at 1-888-223-0595.